Privacy Policy

PRIVACY STATEMENT

APTSO EXPORTS / APTSO MART ONLINE GROCERY SHOPPING STORE / APTSO MART-ONLINE FRUITS & VEG / APTSO MART ORGANIC SHOP ONLINE

நலமே நலம் இயற்கை விளைபொருள் அங்காடி

சட்டப்படியான கொள்கை அறிவிப்பு:இங்கு தேர்ந்தெடுத்து அனுப்பப்படும் 95% பொருட்கள் பெரும்பாலும் வயல் வரப்புகள், கரடுகள், ரிசர்வ் செய்யப்படாத மலை பகுதிகள், கிராம பகுதி விவசாயிகள் போன்ற பல்வேறு மாவட்ட பகுதிகளில் இருந்து ஆர்டர் கிடைக்கப்பெற்ற பின்பே தேவையான அளவு மட்டும் தயார்செய்யப்பட்டு பொருட்களை கொரியர் சேவை மூலமாக அனுப்புகின்றோம். எனவே சில நேரங்களில் சற்று தாமதமாகலாம், அல்லது சீசன் முடிந்து விடுகிறது, மலை காரணமாக கிடைக்காமலும் போகின்றது போன்ற சூழ்நிலைகள் உருவாகலாம்.எனவே வாடிக்கையாளர்களுக்கு முன்னரே தெரிவிக்கப்பட்ட தேதிக்குள் பொருட்களை அனுப்ப முடியாமல் போகலாம். இதுபோன்ற சூழ்நிலைகளில் நாங்கள் சில நாட்கள் காத்திருந்து பொருட்களை அனுப்புகின்றோம், முடியாத பட்சத்தில் பணம் திரும்ப அனுப்பப்படுகிறது அல்லது பகுதி பகுதியாக கிடைக்கும்பொருட்களை அனுப்புகின்றோம். எனவே வாடிக்கையாளர்கள் விவேகத்துடன் நடைமுறைகளை புரிந்துகொள்ள அறிவுறுத்தப்படுகிறார்கள். மேலும் நாங்கள் பெரு முதலீடு செய்து வணிக நோக்கத்திற்காக செயல்படும் நிறுவனம் அல்ல மாறாக மனதிற்கு நிம்மதி அளிக்கின்ற ஒரு செயலாக இதனை செய்து வருகின்றோம் என்பதனையும் தெரிவித்துக்கொள்கிறோம்.

LEGAL POLICY NOTICE: 95% of the items selected and sent here are mostly from the fields, drafts, unreserved hilly areas, rural farmers etc. after receiving orders from various districts, we prepare only the required quantity and send the items through courier service. There may be situations such as unavailability due to mountain, etc. Therefore, it may not be possible to send the goods within the previously informed date to the customers. In such situations we wait a few days and send the goods, if not possible we send a refund or send partially available goods. Customers are therefore advised to understand the procedures with discretion. We also want to inform you that we are not a company that invests heavily and works for commercial purposes, but we are doing this as an activity that gives peace of mind.
Cash On Delivery Not Available WhatsApp Orders on-hold untill receiving Payment.
Call or Whats App for any Assistance. Mobile: +919489648465 Landline:+91427 2912013

 

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at info@aptsoexports.com / info@aptsomart.com / aptsomart@gmail.com or mailing us at 12/14/1, SOUTHKADU, KATCHUPALLY, EDAPPADI, SALEM, TAMILNADU, INDIA-637102

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Payments

We accept payments through Paytm. When processing payments, some of your data will be passed to Paytm, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Paytm Privacy Policy for more details.

SECTION 4 – PAYMENT

We use Paytm payment Gateway for processing payments.

Privacy Policy

We, One97 Communications Ltd., are registered at 1st Floor Devika Tower, Nehru Place New Delhi – 110019 and headquartered at B-121, Sector-5, Noida – 201301, hereinafter referred to as Paytm. At Paytm, we value your trust & respect your privacy. This Privacy Policy provides you with details about the manner in which your data is collected, stored & used by us. You are advised to read this Privacy Policy carefully. By downloading and using the Paytm application/ website/WAP site you expressly give us consent to use & disclose your personal information in accordance with this Privacy Policy. If you do not agree to the terms of the policy, please do not use or access Paytm.

Note: Our privacy policy may change at any time without prior notification. To make sure that you are aware of any changes, kindly review the policy periodically. This Privacy Policy shall apply uniformly to Paytm applications, desktop website & mobile WAP site.

General

We will not sell, share or rent your personal information to any 3rd party or use your email address/mobile number for unsolicited emails and/or SMS. Any emails and/or SMS sent by Paytm will only be in connection with the provision of agreed services & products and this Privacy Policy.
Periodically, we may reveal general statistical information about Paytm & its users, such as number of visitors, number and type of goods and services purchased, etc.
We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.

Personal Information

Personal Information means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email ID, credit card number, cardholder name, card expiration date, information about your mobile phone, DTH service, data card, electricity connection, Smart Tags and any details that may have been voluntarily provide by the user in connection with availing any of the services on Paytm.

When you browse through Paytm, we may collect information regarding the mobile/ tab device details, domain and host from which you access the internet, the Internet Protocol [IP] address of the computer or Internet service provider [ISP] you are using, and anonymous site statistical data.

Use of Personal Information

We use personal information to provide you with services & products you explicitly requested for, to resolve disputes, troubleshoot concerns, help promote safe services, collect money, measure consumer interest in our services, inform you about offers, products, services, updates, customize your experience, detect & protect us against error, fraud and other criminal activity, enforce our terms and conditions, etc.
We also use your contact information to send you offers based on your previous orders and interests.
We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, gender, etc.). We use this data to customize your experience at Paytm, providing you with content that we think you might be interested in and to display content according to your preferences.

Cookies

A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Paytm uses cookie and tracking technology depending on the features offered. No personal information will be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Links to Other Sites

Our site links to other websites that may collect personally identifiable information about you. Paytm is not responsible for the privacy practices or the content of those linked websites.

Security

Paytm has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

Consent

By using Paytm and/or by providing your information, you consent to the collection and use of the information you disclose on Paytm in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

We are required to make an automated IVR or a manual verification call to the customer for every cash on delivery (COD) order placed. You will receive this verification call even if your number is registered for the Do Not Disturb (DND) option.

For merchants accepting payments through Paytm for their websites / app/stores/shops

Online queries in Paytm merchants dashboard (https://dashboard.paytm.com/)
First response time – 2 working days
Final resolution time – 4 working days
Helpline – 0120-4440440
Final resolution time – 4 working days

If Paytm needs additional time for any case, same will be informed to customer along with reason of delay and expected resolution timelines

Level 2 (Complaints)

If customer’s issue is not resolved even after contacting various complaint resolution channels, he/she can reach out to our grievance officer at:

Grievance Officer
One97 Communications Limited
B-121, Sector – 5
Noida – 201301
Uttar Pradesh, India
Email: grievanceofficer@paytm.com

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

SECTION 7 – COOKIES

We use cookies to maintain the session of your user. It is not used to personally identify you on other websites.

SECTION 8 – AGE OF CONSENT

 By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

We collect information about you during the checkout process at our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

We will also store comments or reviews if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example Paytm

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at compliance@aptsoexports.com / info@aptsomart.com / aptsoexports@gmail.com/ office 0427 2912013 / +919489648465 or by mail at 12/14/1, SOUTHKADU, KATCHUPALLY, EDAPPADI, SALEM, TAMILNADU, INDIA-637102

[Re: Privacy Compliance Officer]

M AYYAVU

12/14/1, SOUTHKADU, KATCHUPALLY, EDAPPADI, SALEM, TAMILNADU, INDIA-637102

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